Privacy policy
Privacy Statement
This Privacy Policy governs the manner in which gorilla warfare co. collects, uses, maintains and discloses information collected from users of gorillawarfareco.com. This privacy policy applies to the Site and all products and services offered by gorilla warfare co.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
gorillawarfareco.com may collect and use Users personal information for the following purposes:
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To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
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To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
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To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Changes to this privacy policy
gorillawarfareco.com has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is
Return Policy
RETURNS & REFUNDS
We want you to be completely satisfied with your purchase, but if for any reason you are not happy with your order, you may return it for a refund or exchange within 14 days of the delivery date. To be eligible for a return or exchange, the item must be unused and in the same condition that you received it.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that shipping costs are non-refundable and if you received free shipping on your order due to the minimum order value requirement, the shipping cost will be deducted from your refund.
Please allow 3-5 business days for your refund to appear in your account.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at gorillawarfarecompany@gmail.com.
SHIPPING FOR RETURNS
You will be responsible for paying your own shipping costs for returning the item. We recommend using a traceable shipping service and purchasing shipping insurance for items valued over $75. We cannot guarantee that we will receive your returned item, and we are not responsible for any lost or damaged items during transit.
If you have any questions or need further assistance, please don't hesitate to contact us at gorillawarfarecompany@gmail.com.
Shipping information
We offer international shipping to most countries. Orders over $99 in the USA and over $149 internationally qualify for free shipping. For orders below the minimum threshold, a flat rate shipping fee of $9.99 applies for USA and $24.99 for international orders.
Please note that shipping times may vary depending on the order and the destination. We typically process and ship orders within 1-2 business days. Domestic orders typically take 3-5 business days to arrive, while international orders may take up to 7-10 business days to arrive. However, shipping times may vary depending on the order and the destination.
We work with trusted carriers to ensure that your order arrives safely and on time. Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that international orders may be subject to customs fees, import duties, and taxes. These fees are the responsibility of the recipient and are not included in the order total. Please check with your local customs office for more information on these fees.
If you have any questions about our shipping policies, please don't hesitate to contact us. We are here to help!